Frequently Asked Questions
Everything you need to know about your CircleDNA experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on all unworn and unwashed items with original tags attached within 30 days of delivery. Please note that sale items are final sale.
How do I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I ensure I'm ordering the right size?
Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Is my personal data secure?
Absolutely. We use industry-standard SSL encryption to protect your payment details and personal information during every transaction.